Customer Support Team

Meet our Team

Charlie Zeman, Call Center Supervisor

Charlie Zeman has been with Mazak Optonics for over 28 years. To learn more about Charlie, check out our Q&A session. 


Dan Konrath, Installations Engineer

Due to our rapid growth in machine sells, we have added many new faces. Read about one of our newest Mazak Optonics team members, Dan Konrath.  


Larry Pollastrini, New Machine Coordinator

Larry has over 15 years of expertise at Mazak Optonics. Learn more about Larry and his role as the New Machine Coordinator.



Joe Hagee, Customer Service Supervisor

Joe has been with Mazak Optonics for over 14 years. Starting in the warehouse and has moved up to the Parts Department Customer Service Supervisor.  


Yosi Hernandez, Applications Engineer

Yosi is new to Mazak but with his vast laser background, he has quickly become a major asset to the applications department. 


Eric Pedersen, Service Minuteman

Eric has one of the most unique positions at Mazak as the serive minuteman. Not only is Eric incredibly knowledgeable but also has the best personality.