Service Support

We believe in making Mazak Optonics customers the most successful in the industry. That's why we've invested over $250,000 in cutting-edge call center technology to capture call volumes, wait times, type of calls, lengths of calls and other real-time metrics to ensure the highest level of customer support. 

Requesting Service

If you need phone support or service from one of our laser experts, we’re here when you need us. To request service for your Mazak laser, refer to our Service Support Process guide.

Service Support Process

Contact Us:

Phone: 1-888-MAZAK-US (629-2587)  
Email: service@mazaklaser.com

Support Hours:

  • Monday - Friday from 6:30AM to 10:30PM CST
  • Saturday and Sunday from 8:00AM to 8:00PM CST