Service Support

We believe in making Mazak Optonics customers the most successful in the industry. That's why we've invested over $250,000 in cutting-edge Call Center technology to capture call volumes, wait times, type of calls, lengths of calls and other real-time metrics to ensure the highest level of customer support. Our Field Service Staff averages more than 10 years of laser experience and many of our Service Engineers have degrees in Laser Electro Optics.

Contact Us:

Phone: 1-888-MAZAK-US (629-2587)  
Fax: 847.252.4598
Email: Service@mazaklaser.com

Support Hours:

  • Monday - Friday from 6:30AM to 10:30PM CST
  • Saturday and Sunday from 8:00AM to 8:00PM CST