Get to know Rowdy Baska, New Machine Coordinator
Rowdy Baska is one of the newest employees here at Mazak Optonics. But Rowdy is no stranger to the manufacturing and fabrication industry. Rowdy has over nine years of laser technology experience along with a degree in Applied Manufacturing Technology from Northern Illinois University. Rowdy has quickly adjusted to his new role as the New Machine Coordinator. “I am excited to join a professional environment at a company with many opportunities to learn and grow. I am eager to use my experience and education to help our new laser customers through the installation process,” said Baska. To learn more about Rowdy, continue with our quick Q&A session.
Quick Q&A with Rowdy Baska
What is your background involving laser technology and the fabrication industry?
“When I got out the Marines and started school for my degree in Applied Manufacturing Technology, I started working at M-Tek Corp where we manufactured modified atmospheric packaging equipment. In the nine years I was there, I programmed and operated the lasers and I was also involved in CNC machining. I programmed and operated CNC routers, CNC Vertical Mills, an EZ Trak Bridgeport, and a 200 ton CNC hydraulic press brake. Coming from an environment that demanded the ability to rapidly make one-off parts, it gave me a good sense of the challenges fabricators face in today’s market."
What is your current role at Mazak?
“I am the single point of contact for customers during the pre-installation process. From the time they make the decision to purchase a Mazak laser to the when installation is complete, I am responsible for answering any questions they have. I am also making sure the pre-installation process goes as smooth as possible."
What is your definition of great customer service?
“Great customer service is doing everything I can to make sure the customer has a positive experience.Thinking ahead and foreseeing any potential issues that may arise is another key to preventing any problems, so they do not exist in the first place. But in the event a problem does occur, it must be addressed as soon as possible. I want our customers to know that someone is always here to help and their concerns will never be ignored.”
What are you hobbies and interests?
“Out of the office, I enjoy classic car shows, camping and working on my project vehicles. Since I was 16 it never occurred to me that someone would want a new car. So I bought a piece of junk and put it back together. I started with a '74 Dodge Dart and have been trying to fix up my own cars ever since. Car shows are a great way for me to get ideas of what I like for my own projects. My favorite car is my current project vehicle a '68 Dodge Dart. I also have an old Jeep that I use for camping. I have camped pretty much every place in the world being in the Marines. My favorite place for camping is at the K Bridge campground in Annapolis, Missouri on the Black River. This campground if far enough away from civilization but no so far that I can't still be comfortable."
What is your favorite day of the week?
“Any day that is sunny and warm is my favorite day of the week. There is nothing better than being in the garage with the door open or being on the water. Even if it's raining, I'm outside. What really messes things up is the cold. I hate the cold."